Parcel = An object that's wrapped in paper, also knows as a "package"
Undeliverable = Refers to an item that the postal service was not able to deliver, for whatever reason
Overnight mail = A letter/package that will be delivered the following day
EXERCISE/VOCABULARY PRACTICE TEST
Choose the most natural-sounding answer to complete each sentence.
1. Could I have my mail ____________ ( = redirected) to my new address?
Correct answer: forwarded
2. Do you ____________ on Saturdays?
Correct answer: deliver
3. How much do you _____________ for this service? = How much does this service cost?
Correct answer: charge
4. Can I get a ______________? ( = proof that I paid)
Correct answer: receipt
5. This is the only ______________ that I have.
Correct answer: photo ID
6. How long does it ________________ for a letter to get to England?
Correct answer: take
7. You can _________________ this parcel online. ( = see the status/location of the parcel)
Correct answer: track
8. Do you sell _____________ boxes?
Correct answer: cardboard
9. The _____________ ( = person I'm sending this to) is my mother.
Correct answer: addressee
10. "Insufficient _____________" refers to when not enough money was paid to deliver the letter/package, etc.
Correct answer: postage
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THINGS TO LISTEN FOR:
Your package came back undeliverable. = Your package was returned to us because it was not able to be delivered.
You'll have to provide a return address. = You'll have to write the address where the letter or package will be returned in case it can't be delivered (usually the address of the sender)
The envelope isn't sealed properly. = The envelope is not closed correctly/well enough.
Do you need insurance? = Some post offices sell insurance for packages, which will help you get some money in case the package is lost or damaged.